• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-26-2022 12:12 PM

HP Recommended
Product: HP Envy laptop 17
Operating System: Microsoft Windows 10 (64-bit)

My HP Support Assistant has an exclamation mark in it. When I click on it, it states I need an app. But no app is available in the app store. I downloaded the HP Support Assistant software from HP. When I run it, it states I have a newer version already installed, and does nothing more. How do I get HP Support Assistant back?

Category:
1 REPLY 1

‎04-26-2022 12:21 PM

HP Recommended

I read on this thread that the HP Support Assistant is not necessary to be installed on your system due to the availability of drivers already on the HP website. You can read more about it here to help clarify things for you.

 

https://answers.microsoft.com/en-us/windows/forum/all/is-hp-support-assistant-needed-in-windows-10/e...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.