cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
72snake1
New member
2 0 0 0
Message 1 of 3
259
Flag Post

HP Support Assistant

‎06-06-2021 04:13 PM

HP Recommended
Product: HP ProBook 455 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello! Does someone know how to get HP support assistant version 9? I tried to reinstall the software, but I get old version of it.

1 person had the same question
2 REPLIES 2
KrazyToad
Retired
Retired
22,744 19,075 1,374 1,455
Message 2 of 3
Flag Post

‎06-09-2021 06:24 AM

HP Recommended

@72snake1

 

Welcome to HP Support Community


I would like to help

 

You could download the HP Support Assistant from here https://www.hp.com/us-en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...

 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
SteveD3
Level 2
23 15 1 5
Message 3 of 3
Flag Post

‎06-10-2021 02:10 PM - edited ‎06-10-2021 02:13 PM

HP Recommended

I have the same issue. I even totally deleted version 8, downloaded version 9 and installed it . It said it was successful. I launched it and what did I have...version 8. Thanks for wasting my time.

 

EDIT: it still shows an alert that a new version is available...but now when you click on it, it doesn't even try to update...it says I have the latest version. Contradicts itself.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation