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HP Recommended
HP Laptop 15-bs1xx
Microsoft Windows 10 (64-bit)

I was having trouble downloading and installing this program until i came across this new link at this address -

<https://support.hp.com/ch-de/help/hp-support-assistant>,

On this page just under the big photo is some text "HP Support Assistant for PC" with two lines of text underneath

and at the end of the text reads HP Support Assistant or download the app now , if you click on download the app now

hopefully you will be able to download and install the above program.

DO NOT click on the large blue icon underneath which says 'Download HP Support Assistant 9'

 

Hope this works for you

 

3 REPLIES 3
HP Recommended

So you have to download the Legacy version?

HP Recommended

Yes it worked for me.

HP Recommended

So, there is no way to update to version 9.

This is lame.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.