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Locked

‎02-09-2024 04:38 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 (267R8AV)

I lost the tilt pen that came with my laptop, so I bought a replacement (3J122AA) and it worked for a few days but suddenly stopped registering. I've tried updating Windows and updating my BIOS, but nothing seems to work. I have HP pen control installed, but it doesn't do anything since the new pen can't be detected by my laptop. 

 

Are there any drivers that I can try installing/reinstalling? I don't see any drivers that look specific to a pen input in my device manager, but HP support assistant says I'm all caught up.

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