HP Victus 15 fa0000

[bobby1989mn]

Hi everyone
hope you having a good day cus I don't!!!
I just bought my second HP laptop (Victus 15.6 gaming)
as always I want to use it for work but the problem with updating Windows is killing me!
in both Windows 10 and 11 when I click on update windows it won't work...
I tried literally everything!
Troubleshooting Windows, CMD command, changing Windows version, Registry, or even unsupported Drivers in HP support section...
I need to Work on Windows 10 cus CAD softwares are not yet completely supported with Windows 11

Nothing is right
I know this laptop is Working with F13 bios and it needs Windows 11 but it seems that it can't connect to Microsoft website!
please help me to fix this problem or I really will sell this Machine and go for another Brand even if I have to Buy an Asus Laptop :)))
Thank you so much

[Rainbow23]

Hi @bobby1989mn,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with updating your Victus By HP 15.6 Inch Gaming Laptop 15-Fa0000 (599K0AV).

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

I hope this helps.
Take care and have a good day.

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