HP Victus 16 - Battery Drains too Fast

[nyccxx]

My HP Victus 16 (Almost a month old) drains too fast. I am just using this for light/ minimal tasks (browsing, ms word, spotify, etc) and my battery only lasts for about an hour and a half! I dont know what to do, it was advertised that this could last for about 4-8hrs for minimal use. Any tips? Should I return this at the store?  I am slowly regretting that I bought this. Hope you can help me with this. 

[Anand_Andy · Accepted solution]

Hi @nyccxx,

Welcome to the HP Support Community

I understand you are facing a battery issue with your Victus By HP 16.1 Inch Gaming Laptop PC 16-D0000 (2V8V2AV). Not to worry I will help you to get a resolution to resolve the issue.

I suggest you perform the troubleshooting steps from this document HP Notebook PCs - Testing and Calibrating the Battery (Windows)

Also, try updating the computer:

Step 1 Windows Updates:

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2  Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the pending updates

This document has the most relevant troubleshooting if your battery appears to be not charging: Battery Does not Power Notebook or Hold a Charge 

If the issue persists, Let's Run a battery test using F2 (during restart), if the test failed then it could be a hardware issue: HP Notebook PCs - Using and Testing the AC Power Adapter

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!