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AnanyaPy
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Solved!

HP Warranty Extension Arm Infoserve India PvtV LTd

HP Recommended
HP Pavilion Gaming
Microsoft Windows 10 (64-bit)

Hi,

 

I want to bring attention of higher Management of HP. I had purchased the Pavilion laptop from Flipkart. So May 12 would be the end of 1 Year Warranty. I wanted to buy a extended warranty for my laptop. So I called customer support at: *bleep* who asked me to call another number within HP who told me I would receive a call within 24 hours, there upon I received a call from Arm Infoservice India Pvt Ltd, I had a suspicion about the quotation and company name, this is obvious suspicion because hp shopping has lot of care packs and why would customer support redirect the sales to another company. Can someone please confirm if this is legitimate?

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KrazyToad
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Message 2 of 4
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@AnanyaPy

 


Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue

KrazyToad
I Am An HP Employee

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KrazyToad
Retired
Retired
22,744 19,075 1,374 1,454
Message 2 of 4
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HP Recommended

@AnanyaPy

 


Welcome to HP Support Community


I understand your concerns and frustrations

 

I will escalate your case to HP's regional escalation team and a case manager will get back to you

 

Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
AnanyaPy
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Thank you for responding. After I paid the amount to Arm Infoserve India Pvt Ltd, I saw a lot of concerns online about possible fraud and I ended up posting here. But I got my warranty extended within 24 hours of payment to Arm Infoserve.

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BlueBird2001
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So, you want to say that the company is legitimate.?

 

1 person found this reply helpful
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