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‎11-27-2016 08:04 AM

HP Recommended
Product: HP Spectre x360

How do I turn off the blue screen that keeps popping up "HP Welcome (Welcome to your new HP - You're all set - Done)

Have clicked the Done, clicked the X out, upper right corner.  Nothing turns this thing off. It continues to come back randomly. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2016 01:05 PM

HP Recommended

@chiavet, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to remove the HP Welcome message on your HP Spectre 13-4100 x360 Convertible PC.

Don't worry as I have a few steps that should help fix this issue.

 

I see an older post which had the same issue. To check this post please click one the link: http://hp.care/2eQBpN3

 

Let me know how that works.
 

I hope you have a good day ahead.
 

Rainbow23 - HP Support.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-28-2016 01:05 PM

HP Recommended

@chiavet, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to remove the HP Welcome message on your HP Spectre 13-4100 x360 Convertible PC.

Don't worry as I have a few steps that should help fix this issue.

 

I see an older post which had the same issue. To check this post please click one the link: http://hp.care/2eQBpN3

 

Let me know how that works.
 

I hope you have a good day ahead.
 

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎11-28-2016 06:55 PM

HP Recommended

Just an FYI, I went to the control Panel and uninstalled the welcome screen, Worked like a charm.   Not sure what thread I found that solution but wanted to make it known that so far that "welcome" screen has not returned.  YEAH

Was this reply helpful? Yes No
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