Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-02-2020 01:23 PM

HP Recommended
Product: HP ENVY X360 - 15-ds0500nd
Operating System: Microsoft Windows 10 (64-bit)

The built-in webcam is not detected by the laptop.  on typing camera, in the search box,  I get the error message "WE can't find your camera"Error message 0xA00F4244. I followed the instructions as indicated in the support pages. Like Updating the drives in Device Manager, Uninstall the device..  Nothing worked. In Device Manager,  in the properties for Camera ( when I right-click and select Properties) I get the message,  Currently, the hardware device is not connected to the computer.  To fix this problem, reconnect this hardware to the computer".

How to reconnect the camera after uninstalling it?  Scan for Hardware changes options has not worked.. Restarting the laptop has not worked.  please help

2 people had the same question
1 REPLY 1

‎03-03-2020 05:30 PM

HP Recommended

Hello @Panini_Ayurveda,

 

Please try the instructions listed in this document. 

 

Please Accept as Solution if this answered your question.

 

Kind regards,

Eddy

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.