HP Wolf sure click - PDF attachment in outlook opens in blank browser window

[rudolffischer]

I have a new Dragonfly G4 with built in Wolf Security.

When I try open a PDF attachment in Outlook 365, sure click opens a blank browser window (content of PDF not visible) instead of offering to open the attachment in my standard PDF app (Adobe Reader 23.008.20421 64bit). Wolf lists Adobe Reader versions DC 2021, 2022 as system requirement.

I would rather not disable threat containment in Wolf Security. Is there any other way around this issue?

[FMoreira]

Hi, Rudolffischer,

I have the same problem. D you find any solution?

Thanks!

[rudolffischer]

Unfortunately I have found no other solution than to disable threat containment.

It seems HP does not care about this issue.

I have tracked down the issue to the HP Sure Click PRO Secure Browser, which refuses to open PDFs (or PNGs for that matter). When I drop a PDF onto this browser, the browser opens up, but does not display the PDF, as shown in this screenshot:

It seems, the browser is based on Chromium.

Does anyone know what I need to do to make the HP Sure Click PRO Secure Browser open PDFs and other files ??????

Anyone from HP reading this ???????