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‎12-12-2018 07:01 AM - edited ‎12-12-2018 08:45 AM

HP Recommended
Product: EliteBook 2170p
Operating System: Microsoft Windows 10 (64-bit)

After update Windows 10 Home x64 to the lastest version and install all lasted driver from https://support.hp.com/ru-ru/drivers/selfservice/hp-elitebook-2170p-notebook-pc/5245427 available the next error message appeared: "HP accelerometer doesn't work on this version on windows. An updated app may be available."

 

I deleted accelerometer driver, rebooted and downloaded and installed HP 3D DriveGuard (sp71714.exe) from suport again, but this doesn't helped. What should I do to fix my problem?

 

Thanks.

 

HP EliteBook 2170p

Product Number: A7C06AV

OS: Windows 10 Home x64

OS Version: 1803

OS Compilation: 17134.471

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-12-2018 09:13 AM - edited ‎12-12-2018 09:14 AM

HP Recommended

Newer software https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe.

Driver update from the folder sp85435. It works. 

View solution in original post

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1 REPLY 1

‎12-12-2018 09:13 AM - edited ‎12-12-2018 09:14 AM

HP Recommended

Newer software https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85435.exe.

Driver update from the folder sp85435. It works. 

Was this reply helpful? Yes No
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