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‎11-15-2017 10:56 AM - last edited on ‎11-15-2017 11:58 AM by Retired

HP Recommended
Product: Pavilion 15 Gaming 15-ak001nu
Operating System: Microsoft Windows 10 (64-bit)

After update Windows 10 Pro x64 to the lastest version available the next error message appeared: "HP accelerometer doesn't work on this version on windows. An updated app may be available."

 

HP Pavilion 15 Gaming Notebook15-ak001nu.

Product Number : P5Q18EA#AKS

 

OS: Windows 10 PRO x64

OS Version : 1709

OS Compilation: 16299.64

 

I downloaded and installed HP 3D DriveGuard - 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76484.exe

from suport again, but this doesn't helped.

What should I do to fix my problem?

Thanks.

Ivan

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2017 11:03 AM

HP Recommended

@ihmgsm

 

There are few newer SP's. We have to do a clean install. Please try

   https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Accelerometer-not-working-after...

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎11-15-2017 11:03 AM

HP Recommended

@ihmgsm

 

There are few newer SP's. We have to do a clean install. Please try

   https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Accelerometer-not-working-after...

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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