• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-07-2017 08:26 AM

HP Recommended

Is working for me too.

sp83846 looks like the correct solution.

Was this reply helpful? Yes No

‎12-07-2017 12:44 PM

HP Recommended

I have the "protection enabled" icon as well in windows mobility center.

Guess that means it's working properly 🙂

 

I do agree it should be sorted with a working update. The workaround seems to work but still 2 hard for some people.

Was this reply helpful? Yes No

‎12-12-2017 09:17 PM

HP Recommended

Just wanted to confirm that the latest 3D Driveguard 6.0.45.1 solved the issue on my HP Pavillion x360 Convertaible. Thanks to everyones efforts and advise.

Was this reply helpful? Yes No

‎12-18-2017 10:16 AM

HP Recommended

Following an update to windows 10 home vers1703 I have received the following error message: VCRuntime140.dll missing, this seemed to change to accelerometer error and I followed that up with HP online which indicated that I needed to delete and reinstall HP3D DriveGuard. I unstalled it but locate the program to reinstall it. Please Help

 

 

len-b

Was this reply helpful? Yes No

‎12-18-2017 12:17 PM

HP Recommended

thanks DP-K had this problem and tried a few suggestions here and elsewhere without  success untill I followed your advice.... Pop up gone , problem resolved. thank you.

 

merry Christmas

 

Len-B

Was this reply helpful? Yes No

‎12-27-2017 12:28 AM

HP Recommended
My laptop cursor doesn't show and tuchpad or keyboard doesn't work.

How do download and install "Updater driver software"???!!!
Was this reply helpful? Yes No

‎12-29-2017 09:18 PM

HP Recommended

It didn't solve the Error.

Was this reply helpful? Yes No

‎12-29-2017 10:02 PM - edited ‎12-29-2017 10:03 PM

HP Recommended

@arminus75

Which one did you try? This post is 5 pages long and several versions posted.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎02-07-2018 04:52 AM

HP Recommended

Hi,

 

I get still the same error  "HP accelerometer doesn't work on this version of Windows. An updated app may be available." even after updating to the latest version here http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81885.exe.

 

What should I do now?

 

Thanks.

 

 

Was this reply helpful? Yes No

‎02-07-2018 06:40 AM

HP Recommended

I  tracked down the SP file for this problem a few days ago and it was corrupt

 

I notified HP of the corrupt file and to date they have not corrected the problem

 

It seems HP moves very slowly

@SLASH_ wrote:

Hi,

 

After updating windows 10 today and restarting I get the following error:

 

HP Accelerometer

 

This App can't run on this PC

 

 

HP accelerometer doesn't work on this version of Windows. An updated app may be available.

 

Could someone please help me out?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.