• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎05-14-2026 12:35 PM - edited ‎05-14-2026 12:38 PM

HP Recommended
Product: HP EliteBook 8 Flip G1i 13 inch Notebook AI PC IDS Base Model
Operating System: Microsoft Windows 11

Dear all, I am struggling with my HP application.

In the HP app, there are Audio options for AI noise reduction and Microphone settings.

Microphone settings include : "Conference", "Studio Recording" and "Personal".

At every reboot of the PC, HP application ignores my settings and reset the AI noise reduction to "ON" and microphone to "Conference".

This is very annoying, because in Conference mode, the Voice Recorder and the Camera detect only human voices, and cancel music instruments. I frequently use my PC to record music. So I have each time to go to HP application and change settings.

I tried to reset the application from Windows Application settings, tried to reinstall it from Microsoft store, but this did not correct the problem.

Here is my HP app version : 55.52615.4833.0

My PC: HP EliteBook 8 Flip G1i 13 inch Notebook AI

System : Windows 11 up to date

Thank you in advance!

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.