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HP ENVY Laptop - 13-ba0003tu

Today after resetting my device and getting it repaired I noticed that the consumption of resources on my laptop is stuck at 90% when using renderers, etc, that have heavy loads. I thought I would just use command center but that didn't work either since, there are no HP applications on my laptop anymore. Somehow downloaded hp command center and no thermal profiles are showing up. What should I do? After resetting no HP application seems to be picking up my serial number, etc.

 

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