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dieprime_93
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Solved!

HP drivers update not installing

HP Recommended
HP 15-bs158nia
Microsoft Windows 10 (64-bit)

The Hp support page provided a list of drivers to update after detecting product. hp 15-bs158nia

However the drivers have refused to update with basically every one i've tried to install showing "the driver is not supported on this OS version (10.0.19041)" ,

 

N.B The battery is still a measly 3.5 hours in battery saving mode after HP advertised 9 hours 

 

driver not installing.JPG

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WAWood
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Message 2 of 2
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HP Recommended

@dieprime_93 

According to the HP spec page I found for your model, it only came with FreeDOS -- and that page does not provide ANY HP drivers of any kind.  So, I don't know where you are finding these drivers.

 

Also, you are running Windows 10 v20.04 and HP has not released drivers for that OS version yet.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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WAWood
Level 16
Level 16
32,829 32,729 2,979 7,310
Message 2 of 2
Flag Post
HP Recommended

@dieprime_93 

According to the HP spec page I found for your model, it only came with FreeDOS -- and that page does not provide ANY HP drivers of any kind.  So, I don't know where you are finding these drivers.

 

Also, you are running Windows 10 v20.04 and HP has not released drivers for that OS version yet.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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