HP (envy) command center does not work

[Melvino8375719]

Hello

Selecting any of the options in thermal profile tab in HP Command Center does not seem to do anything

Fan speed does not change even slightly.

And every time I close the app and reopen it again, the option I selected is unselected for some reason, like if I never selected it in the first place.

It does not even seem to recognize my system informations

I tried reinstalling and reseting the app but it did not work.

It might seem like a detail but I am unable to controll the performance and temperature of my laptop  properly which then overheats and causes damage to itself.

[Barachiel]

@Melvino8375719

Welcome to the HP community.

To resolve this issue, change the System Power Scheme to Balance in the BIOS.  

1.Turn on or restart the computer.  

2.Press F10 to enter the BIOS Setup.  

3.Select System Configuration.  

4.Select Boot Options > System Power Scheme.  

5.Change the option to Balance.  

6.Select F10 to Save and Exit the BIOS. 

7.Select Exit.

Keep me posted. 🙂