cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Dipankar18
New member
2 1 0 0
Message 1 of 3
221
Flag Post

HP envy x360

HP Recommended
hp envy x360
Microsoft Windows 10 (64-bit)

I had recently bought HP envy x360 amd ryzen 5 model. Since the very beginning i am getting very disappointing battery backup. It's like every minute my battery is draining and i am getting onlhy around 1hr 30-40 mins backup after full charge. HP replaced my battery but still I am facing the same issue. I am really disappointed with Hp because hp envyx360 is premium model that cost around 90k. Am I the only one facing this issue or there is problem with this particular model notebooks

 

2 REPLIES 2
Dipankar18
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

It has been only 1.5 months of purchase

Tags (1)
Was this reply helpful? Yes No
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 338 440
Message 3 of 3
Flag Post
HP Recommended

Hi@Dipankar18, Welcome to the HP Support Community!

 

I understand that notebook has an issue with the battery is draining quickly .

 

Request you to follow the below troubleshooting steps from the document fix :-

 

HP Notebook PCs - Improving Battery Performance (Windows) 

 

https://support.hp.com/au-en/document/c01297640

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation