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‎06-18-2021 12:40 PM

HP Recommended
Product: hp envy x360
Operating System: Microsoft Windows 10 (64-bit)

I had recently bought HP envy x360 amd ryzen 5 model. Since the very beginning i am getting very disappointing battery backup. It's like every minute my battery is draining and i am getting onlhy around 1hr 30-40 mins backup after full charge. HP replaced my battery but still I am facing the same issue. I am really disappointed with Hp because hp envyx360 is premium model that cost around 90k. Am I the only one facing this issue or there is problem with this particular model notebooks

 

Category:
2 REPLIES 2

‎06-18-2021 12:42 PM

HP Recommended

It has been only 1.5 months of purchase

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‎06-21-2021 12:50 PM

HP Recommended

Hi@Dipankar18, Welcome to the HP Support Community!

 

I understand that notebook has an issue with the battery is draining quickly .

 

Request you to follow the below troubleshooting steps from the document fix :-

 

HP Notebook PCs - Improving Battery Performance (Windows) 

 

https://support.hp.com/au-en/document/c01297640

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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