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07-22-2024 12:35 PM - edited 07-23-2024 06:04 PM
Hi All , I bought a HP Pavillion X360 PC on the Weekly Deals offer on July 13th and I was told the estimated shipment date as 19th July 2024 but still status shows as in queue which ideally means it's not yet ready and i got mail now from HP stating the latest shipment date as 08/04/24 , I am in a situation where i need to vacate the place by end of August and I ok to wait till 08/04/24 if HP gives me confirmed statement that there won't be any further delay , but when i asked the HP representative they are not sure about that and mentioned if there are any further delays you would be notified , but they say you would be notified before the next shipment date of 08/04/24 .
Not sure if this would be the situation of all those who buy it through HP website, if you could have told us prior to paying saying there would be delays in shipment, I would have better had other plans before buying it
07-24-2024 02:30 PM
Hi @Aswin22,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are looking for information related delivery of your new laptop.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee