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Message 1 of 2
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HP laptop WORST laptop I have ever owned

HP Recommended
Hp 15-bs1xx
Microsoft Windows 10 (64-bit)

This laptop is the WORST laptop I have ever owned.   It takes forever to do anything, locks up all the time.  I’ve had it less than a year and when I contact tech support they want me to call a number where I have to pay for service.  If you have a warranty it should not make you go pay for service before they even look at anything.  Not to mention it took me at least a dozen tries to get through to anyone because it kept kicking me off. Only to have them tell me to call the pay for help line.  I will Never recommend or buy another hp computer 

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Message 2 of 2
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HP Recommended

@RobinVL


Welcome to HP Community

 

I have gone through your Post and I understand your concerns and frustration

 

I will escalate your Case to HP's Regional Escalation Team

 

Please check your Inbox

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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