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‎02-17-2023 04:13 PM - last edited on ‎02-20-2023 05:36 AM by Retired

HP Recommended

I have a hp laptop that 2 days ago happily connected to my Canon printer via wifi. But then it decided it wouldn't connect.I know the printer is working aok as I have it connected to our desktop computer. And I know the wifi connection details on both the printer and the hp laptop are working. but, for some reason, my laptop can't/won't find the Canon printer now.

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1 person had the same question
1 REPLY 1

‎02-23-2023 06:57 PM

HP Recommended

Hi @Marie6855 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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