HP laptop spectre multiple weird issues sound altered, near no sound, camera switches on/off on boot

[AmoRC1]

Hello All,

I have a HP laptop spectre and I have multiple issues, which some I don't think are normal and a few I am not sure if they are. When I want to record audio with an audio software, I have often nearly no signal or very quiet audio. Then I have viewed the audio in an audio software audacity for example. I have discovered, that there is sound which is different from noise at a very small db level. Sometimes when I have recorded, I have discovered, that my voice was changed into a completely different voice. The voice also has threatened to kill.

So, the phrasing of the sentences that has been said were changed. I never have seen anything like this.

All of this is very strange, I have video material that has sound on it which don't have on it what really happened. 

Then second, when I boot up the computer the laptop camera switches on and off. Further more, sometimes I have found the laptop camera switched on when I have returned to my computer. 

Third, I have also a different webcam that I have used and was rendered broken after use. The picture on the video capture is forever changed and has a green surface.

 

Forth, I have video material where I have seen that my camera was changed from black into dark.

I don't know what is going on with my computer. I was very happy with my computer but I saw this issues.

I couldn't  have uploaded all material I have. If you are interested maybe I can direct message some of it.

Thank You for reading

Best regards

AmoRC1

[Treeko]

Hi @AmoRC1 

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing issues.

Kindly refer to the steps on this https://support.hp.com/in-en/document/ish_4129273-2331498-16 to update BIOS and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support