cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
ERMC
New member
1 0 0 0
Message 1 of 2
90
Flag Post

HP not grounded(?)

HP Recommended
OMEN by HP - 15-ce032nd
Microsoft Windows 10 (64-bit)

Hello!

 

Before anything, I'd just like to say. I bought this laptop at the end of 2017 in The Netherlands. I remember they brought out a version before this, which I bought, and it broke within a few months. However, I enjoyed the laptop so much, so I took a gamble and bought the newer version once it came out. I was a bit worried and skeptical but I do not regret it one bit!

 

However, since I have moved to The United States (Colorado), which is a year ago now, I keep zapping my laptop on accident causing it to go off. It was very infuriating at times but I didn't really think anything about it. However, I recently read some things about the laptop being known for not being grounded, which causes it to shut off upon shock, and I was wondering if there is anything that can be done to the laptop to make it grounded. 

1 REPLY 1
WAWood
Level 16
Level 16
34,565 27,001 3,122 6,751
Message 2 of 2
Flag Post
HP Recommended

@ERMC 

OK, so I just did a quick search on power connectors in the Netherlands and learned there were two types.  Both use two pins, but one type has grounding clips on the side.  If you were connecting your laptop with the second type, then it was being grounded and that would explain why it never shocked you.

 

In the US we have outlets with three openings, but power cord have two or three pins.  The two-pin variety is NOT grounded because it does not connect to the ground opening.  Even if you are using a three-pin cord, it still might not be grounded because although recent building codes require ground connections, older codes did not -- and besides, there is no guarantee that any particular building precisely follows the electrical codes.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation