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‎11-21-2024 06:51 AM

HP Recommended
Product: HP ProBook 460 16 inch G11 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

When I try to install Windows 11, the installer does not see the disk. I try to install the unpacked drivers from the flash drive, but none of them are installed. SOLIDIGM SSDPFKNU512GZH (HPS3)
I also tried to update the firmware of the storage device itself via an iso file from the manufacturer's website, but it doesn't help either. I tried to install the latest driver for intel rapid storage, but it doesn't work either

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1 REPLY 1

‎11-25-2024 12:23 PM

HP Recommended

I had the same problem 2 weeks ago with 2 different Hp Probooks when I tried to install Windows 11 23H2.

 

Strangely enough, the hard disk is only recognized if you use the left USB slot to install windows.

 

I can't say why this is the case, but it fixed my problem.

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