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HP Recommended
HP ENVY x360 Convertible Laptop PC 15t-ed100 CTO
Microsoft Windows 11

I submitted a rebate request for an unused Risk-Free HP Care Pack on 03/25/2024 and I  haven’t get any response back on the rebate status. Seeing lots of users complaining about risk free rebate status. Contact information available on HP website is not useful to contact the responsible group to process rebates. Can someone look into this issue? Thanks.

3 REPLIES 3
HP Recommended

Hi @superuser24,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with risk free rebate for your Laptop.

 

Kindly refer to the steps on this link on how to get the rebate and let me know if that resolves the issue.

 

Once the online form for rebate is filled, it will take 6 to 8 weeks from the time the claim is received by HP to receive your rebate check to the address on the claim form.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi Irwin6,

Thank you for replying to the posting. I received an email on June 24th, 2024 to resend the filled rebate form and related documents. Requested documents were sent again by replying to email from HP.

 

I hope that the rebate form would be processed and check would be issued on time.

 

Thank you again and have a great day.

HP Recommended

Hi @superuser24,

 

Not to worry, once the rebate form is processed. It will take a few weeks to get the rebate as per the previous information shared.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.