HP site not showing any drivers for laptop

[fisherman8881]

I have a HP 14-DQ2020nr laptop that i replaced the SSD in and loaded windows 10. When i go to the HP site it has no drives for this pc at all. Can someone point me in the right direction.

Thank you in advance!!!

[banhien]

@fisherman8881 

HP only supplies drivers for the series, in your case you can use

             https://support.hp.com/nz-en/drivers/hp-laptop-pc-14-dq2000/36683209

For the HP Laptop PC 14-dq2000 series.

Regards.

[fisherman8881]

I have been to the site. here is a screenshot. No drivers populate. im not sure why or if im missing something.

[Paul_Tikkanen]

Hi, @fisherman8881 

Try it again.

The link that Banhien posted above and the one I posted below (the HP US support site) work fine.

Make sure that you are using Microsoft Edge.

HP Laptop PC 14-dq2000 Software and Driver Downloads | HP® Support

[fisherman8881]

I guess i was using an old edge! i was able to see the drivers once i updated. Thank you!!  One more question. I cant seem to get the touch pad to work. I have installed the driver but it still is not responding. Am i missing something there?

[Paul_Tikkanen]

You're very welcome.

If you installed the touchpad driver and it doesn't work, unfortunately I don't know what the problem could be.

The driver on your notebook's support page seems pretty old (version 19.5.35.54).

I wonder if you install a newer version of the driver that I found on the 14-dq3xxx support page would make a difference...

19.5.35.62

HP 14 inch Laptop PC 14-d3000 (2L0Z3AV) Software and Driver Details