-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP support assistant jump start version 1.3.0.423 installati...

Create an account on the HP Community to personalize your profile and ask a question
01-16-2020 02:06 AM
Hi all,
I've trying to install the new jumpstart version as advised by the HP Support Assistant but the installation failed every time.
I'm not sure what should I do and if it is important?
Many thanks for your help.
Solved! Go to Solution.
Accepted Solutions
01-16-2020 09:40 AM - edited 01-16-2020 09:42 AM
HP Jump Start is not an important application and it may safely be uninstalled.
- It comes preinstalled on some PCs to welcome the user and does nothing else important. Here is a proof >> https://support.hp.com/ph-en/document/c05241398
- You may simply visit Control Panel -> Programs and features and uninstall it.
Hope this helps. 😉
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
01-16-2020 09:40 AM - edited 01-16-2020 09:42 AM
HP Jump Start is not an important application and it may safely be uninstalled.
- It comes preinstalled on some PCs to welcome the user and does nothing else important. Here is a proof >> https://support.hp.com/ph-en/document/c05241398
- You may simply visit Control Panel -> Programs and features and uninstall it.
Hope this helps. 😉
*** HP employee *** I express personal opinion only *** Joined the Community in 2013