-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- HP support assistant keeps popping up for no reason on my To...
Create an account on the HP Community to personalize your profile and ask a question
02-24-2022 03:59 PM
Welcome to the HP User Community.
Some ways to rein-in (manage) the HP Support Assistant...
Open Windows Start
Click to see "All Apps"
Find the HP Support Assistant > Right-Click on the app
If the app is Pinned to Start and you don't want it, Unpin from Start
If the app Pinned to Taskbar >> Click More > Unpin from Taskbar
What else?
At this point, you do not need HPSA checking for updates.
There have not been any updates for this system since 2021 .
So, first thing you could try...
Open HPSA > Open Settings >
Uncheck "Show contact and warranty options..."
Uncheck "Share usage data..."
Switch OFF "Software Updates Settings"
Can't stand it? Feel like you might miss a sudden update?
Once a month or so, open
HP Support Assistant and "check for updates"
OR
Open Software and drivers for HP Pavilion 15t-cs200 CTO
If needful, clarify / enter your Operating System / Version
Open All Drivers
Open All (expand the whole list)
Peruse the driver list for anything marked for this year (2022 at this writing)
What else?
- Uninstall the HP Support Assistant from Apps and Features
- If found, Uninstall HP Support Solutions from Control Panel > icon view > Programs and Features
- Restart the computer and log in.
Next...
Which HPSA?
If you want HPSA back on the system at all...
If you want to try the older version of the HPSA, get that from your category Software and Drivers:
Information and Download: HP Support Assistant
At this writing, this version
Version: 9.7.433.0 Rev.A
Operating Systems:
Microsoft Windows 10 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Release date: May 13, 2021
Download: sp113820.exe (162.2 MB)
OR
If you want the most up-to-date version of the HPSA,
Download, Save, Install the latest supported HP version of the HP Support Assistant from the Website
Website / Information / Video / White Paper / Download
Technical white paper - HP Support Assistant 9.0
-------------------------------------------------------------------------------------------------
Example - HPSA App - Settings
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
OR
Open Product Home
Enter the type and name of your HP device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"