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‎08-01-2020 01:13 AM

HP Recommended
Product: hp laptop 14s-dk0093AU
Operating System: Microsoft Windows 10 (64-bit)

My hp support assistant is not opening . i reinstalled it now it is showing 2 icons for hp support assistant on the taskbar and none of them opens and i cant find its uninstallation file in the control panel please help i just bought the laptop 1 month ago

3 REPLIES 3

‎08-01-2020 02:27 AM

HP Recommended

What version of Windows 10 are you running?

 

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‎08-01-2020 11:19 PM

HP Recommended

windows 10 single home use version 2004

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‎08-02-2020 12:43 AM - edited ‎08-02-2020 12:47 AM

HP Recommended

What version of HP Support Assistant is installed on your system?

 

What version of HP Support Assistant is on your HP Support software and driver download webpage?

 

Did Windows Update install KB4562899 & KB4568831?

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