HP support asssistant 9 not working and need BIOS UPDATE.

[John14124]

Posted to reddit https://www.reddit.com/r/pcmasterrace/comments/1pac9ie/how_to_update_hp_bios/ and I even tried googled myself most are either outdated or invalid link. According to my system diag this is my bios version. Please help.

[Deep_World]

Hi @John14124,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m sorry you’re going through this; I understand the concern and don’t worry I’ll help you with this. 

To help guide you better, could you provide a few more details:

• Which exact HP laptop model and BIOS version do you currently have?
• Are you seeing any error messages when trying to open HP Support Assistant or run updates?
• Have you tried downloading BIOS updates directly from the official HP website instead of third-party links?

In the meantime, here are some troubleshooting steps you can try:

1. Check HP Support Assistant version – Make sure you have the latest version installed; if it’s not opening, try uninstalling and reinstalling it from HP’s official site : https://support.hp.com/in-en/drivers 
2. Download BIOS from HP directly – Go to HP Customer Support → Software & Drivers → Enter your product model → BIOS and download the latest available BIOS file for your exact model.
3. Run BIOS update as administrator – Right-click the downloaded BIOS executable and select Run as administrator to avoid permission issues.
4. Ensure AC power connection – Always connect your laptop to power before updating BIOS to prevent interruptions.
5. Use HP BIOS Update via Windows or USB – Some models allow flashing BIOS via USB if Windows method fails; instructions are usually included in the download package.
6. Check Windows updates – Sometimes updating Windows first can resolve compatibility issues with HP Support Assistant.

Once I have the details above, I can guide you step-by-step to safely update your BIOS without relying on outdated or broken links.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World