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‎10-19-2018 02:55 AM

HP Recommended
Product: 6500a
Operating System: Microsoft Windows 7 (64-bit)

All attempts too access any page on HP support gets a "bad" message.  This is on my PC as well as my clients.

 

When will this be fixed (again!(?

9 people had the same question
8 REPLIES 8

‎10-19-2018 07:39 AM

HP Recommended

Same problem here, tried on multiple machines - any news?

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‎10-19-2018 07:44 AM

HP Recommended

Appears to back up now......................at least the support pages I was looking for!

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‎10-19-2018 08:00 AM

HP Recommended

Still having the problem 😞 Screen Shot 2018-10-19 at 14.57.35.png

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‎10-19-2018 08:15 AM

HP Recommended

Spoke too soon......................down again.

 

These chaps at HP sure know their technology!

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‎10-19-2018 10:00 AM

HP Recommended

I have the same issue, all afternoon I've been unable to get into the HP support site to access Drivers and Software

 

http://support.hp.com/gb-en/drivers

 

Getting bad request/timed out

 

Please stop this from happening during the workign week.

 

I have  alot of machines to build and need the latest drivers.

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‎10-19-2018 01:48 PM

HP Recommended

Service Unavailable

The server is temporarily unable to service your request. Please try again later.

Reference #6.53df02cc.1539978443.170c296

 

 

Trying to reinstall my printer, and this is all I'm getting.   Come back soon please!

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‎10-19-2018 04:12 PM

HP Recommended

After over 14 hours just got back in to

 

https://support.hp.com/us-en/product/hp-officejet-6500a-e-all-in-one-printer-series-e710/4083974/man...

 

I am surprised by HP's lack of info on this, surely they have the capability to post something rather leaving the internet to post "Bad connectivity" messages.  Were they hacked?

 

This hasn't improved HP's reputation..............................

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‎10-22-2018 02:05 AM

HP Recommended

Still can't access the HP support site.

Have they changed the links but not updated their website.

 

Please HP sort this out.

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