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‎05-01-2021 01:47 AM - edited ‎05-01-2021 01:54 AM

HP Recommended
Product: OMEN Laptop - 15-en0001ax
Operating System: Microsoft Windows 10 (64-bit)

Hello,

So for some reason my Omen Gaming HUB is not opening nor the omen button on the keyboard is working. And all of a sudden Fn+ESC key is not showing the event utility information and when I open it from Start, it shows this.

12.jpg13.jpg

 

If I click on advanced It shows this.

 

Any help would be appreciated.

 

Thanks

 

4 REPLIES 4

‎05-01-2021 07:26 AM

HP Recommended

Hi:

 

See if the answer marked as the solution at the link below is of help to you...

 

Solved: HP OMEN 15 - OMEN Gaming Hub | HP System Event Utility - HP Support Community - 7939640

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‎05-01-2021 07:33 AM

HP Recommended

Hi, I tried but it's still the same as above in screenshots.

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‎05-01-2021 07:35 AM

HP Recommended

Sorry that didn't work.

 

Unfortunately I don't have any other suggestions for you to try.

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‎05-03-2021 01:42 AM

HP Recommended

Hi

Also My HP support assistant is showing Battery status as UNKNOWN.

 

Himanshumike777_0-1620027733199.png

 

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