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Locked

‎11-24-2020 01:12 PM - edited ‎11-25-2020 02:07 AM

HP Recommended
Product: x360 G7
Operating System: Microsoft Windows 10 (64-bit)

Hi, Im trying to install the F12 HP Programmable key (SP105890) on a HP x360 G7 laptop via an OSD SCCM Task sequence. The TS finishes with no errors but when pressing the F12 key after the build get the following error "HP Programmable Key is not installed. Please install the app from WIndows Store or from HP Downloads" Looking at the Report Histroy of the deployment and the Step in the TS that tried to install this Key completes with a 0 but in comments show error 87.

 

Wed 11/25/2020 8:23:45.48 HPProgrammableKey
Wed 11/25/2020 8:23:45.59 Finish install HPProgrammableKey: Error Level 87

 

Here is the DISM log:

2020-11-25 08:23:45, Info DISM PID=7992 TID=6272 Scratch directory set to 'C:\WINDOWS\TEMP\'. - CDISMManager::put_ScratchDir
2020-11-25 08:23:45, Info DISM PID=7992 TID=6272 DismCore.dll version: 10.0.17763.1 - CDISMManager::FinalConstruct
2020-11-25 08:23:45, Info DISM Initialized Panther logging at c:\system.sav\logs\HPProgrammableKey_DISM.log
2020-11-25 08:23:45, Info DISM PID=7992 TID=6272 Successfully loaded the ImageSession at "C:\WINDOWS\system32\Dism" - CDISMManager::LoadLocalImageSession
2020-11-25 08:23:45, Info DISM Initialized Panther logging at c:\system.sav\logs\HPProgrammableKey_DISM.log
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2020-11-25 08:23:45, Info DISM Initialized Panther logging at c:\system.sav\logs\HPProgrammableKey_DISM.log
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2020-11-25 08:23:45, Info DISM DISM.EXE:
2020-11-25 08:23:45, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2020-11-25 08:23:45, Info DISM DISM.EXE:
2020-11-25 08:23:45, Info DISM DISM.EXE: Host machine information: OS Version=10.0.17763, Running architecture=amd64, Number of processors=8
2020-11-25 08:23:45, Info DISM DISM.EXE: Dism.exe version: 10.0.17763.1
2020-11-25 08:23:45, Info DISM DISM.EXE: Executing command line: DISM.exe /image:C:\ /Add-ProvisionedAppxPackage /PackagePath:C:\_SMSTaskSequence\Packages\DEV005C2\Metro\b3ba3c8e686e42c38c42589be0231500.appxbundle /LicensePath:C:\_SMSTaskSequence\Packages\DEV005C2\Metro\b3ba3c8e686e42c38c42589be0231500_License1.xml /dependencypackagepath=C:\_SMSTaskSequence\Packages\DEV005C2\Metro\Microsoft.NET.Native.Framework.2.2_2.2.27912.0_x64__8wekyb3d8bbwe.appx /dependencypackagepath=C:\_SMSTaskSequence\Packages\DEV005C2\Metro\Microsoft.NET.Native.Framework.2.2_2.2.27912.0_x86__8wekyb3d8bbwe.appx /dependencypackagepath=C:\_SMSTaskSequence\Packages\DEV005C2\Metro\Microsoft.NET.Native.Runtime.2.2_2.2.28604.0_x64__8wekyb3d8bbwe.appx /dependencypackagepath=C:\_SMSTaskSequence\Packages\DEV005C2\Metro\Microsoft.NET.Native.Runtime.2.2_2.2.28604.0_x86__8wekyb3d8bbwe.appx /dependencypackagepath=C:\_SMSTaskSequence\Packages\DEV005C2\Metro\Microsoft.VCLibs.140.00_14.0.27810.0_x64__8wekyb3d8bbwe.appx /dependencypackagepath=C:\_SMSTaskSequence\Packages\DEV005C2\Metro\Microsoft.VCLibs.140.00_14.0.27810.0_x86__8wekyb3d8bbwe.appx /LogPath:c:\system.sav\logs\HPProgrammableKey_DISM.log /Region="all"
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Connecting to the provider located at C:\WINDOWS\system32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Warning DISM DISM Provider Store: PID=7992 TID=6272 Failed to load the provider: C:\WINDOWS\system32\Dism\SiloedPackageProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Connecting to the provider located at C:\WINDOWS\system32\Dism\FfuProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Connecting to the provider located at C:\WINDOWS\system32\Dism\WimProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Connecting to the provider located at C:\WINDOWS\system32\Dism\VHDProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Connecting to the provider located at C:\WINDOWS\system32\Dism\ImagingProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Connecting to the provider located at C:\WINDOWS\system32\Dism\CompatProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Warning DISM DISM Provider Store: PID=7992 TID=6272 Failed to load the provider: C:\WINDOWS\system32\Dism\MetaDeployProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2020-11-25 08:23:45, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: FfuManager
2020-11-25 08:23:45, Info DISM DISM.EXE: Succesfully registered commands for the provider: FfuManager.
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: WimManager
2020-11-25 08:23:45, Info DISM DISM.EXE: Succesfully registered commands for the provider: WimManager.
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: VHDManager
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: GenericImagingManager
2020-11-25 08:23:45, Info DISM DISM.EXE: Succesfully registered commands for the provider: GenericImagingManager.
2020-11-25 08:23:45, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2020-11-25 08:23:45, Info DISM DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2020-11-25 08:23:45, Info DISM DISM FFU Provider: PID=7992 TID=6272 [C:\] is not recognized by the DISM FFU provider. - CFfuImage::Initialize
[7992] [0x8007007b] FIOReadFileIntoBuffer:(1381): The filename, directory name, or volume label syntax is incorrect.
[7992] [0xc142011c] UnmarshallImageHandleFromDirectory:(641)
[7992] [0xc142011c] WIMGetMountedImageHandle:(2897)
2020-11-25 08:23:45, Info DISM DISM WIM Provider: PID=7992 TID=6272 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2020-11-25 08:23:45, Info DISM DISM VHD Provider: PID=7992 TID=6272 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
2020-11-25 08:23:45, Info DISM DISM FFU Provider: PID=7992 TID=6272 [C:\] is not recognized by the DISM FFU provider. - CFfuImage::Initialize
2020-11-25 08:23:45, Info DISM DISM Imaging Provider: PID=7992 TID=6272 The provider FfuManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
2020-11-25 08:23:45, Info DISM DISM VHD Provider: PID=7992 TID=6272 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
2020-11-25 08:23:45, Info DISM DISM Imaging Provider: PID=7992 TID=6272 The provider VHDManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
[7992] [0x8007007b] FIOReadFileIntoBuffer:(1381): The filename, directory name, or volume label syntax is incorrect.
[7992] [0xc142011c] UnmarshallImageHandleFromDirectory:(641)
[7992] [0xc142011c] WIMGetMountedImageHandle:(2897)
2020-11-25 08:23:45, Info DISM DISM WIM Provider: PID=7992 TID=6272 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2020-11-25 08:23:45, Info DISM DISM Imaging Provider: PID=7992 TID=6272 The provider WimManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
2020-11-25 08:23:45, Info DISM DISM Imaging Provider: PID=7992 TID=6272 No imaging provider supported CreateDismImage for this path - CGenericImagingManager::CreateDismImage
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 physical location path: C:\ - CDISMManager::CreateImageSession
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Event name for current DISM session is Global\{F50217A8-BEA6-4D57-81F1-230E8DF2742E} - CDISMManager::CheckSessionAndLock
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Create session event 0x264 for current DISM session and event name is Global\{F50217A8-BEA6-4D57-81F1-230E8DF2742E} - CDISMManager::CheckSessionAndLock
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Successfully loaded the ImageSession at "C:\WINDOWS\TEMP\7204F05A-B490-4940-8AB8-E4110F12B802" - CDISMManager::LoadRemoteImageSession
2020-11-25 08:23:45, Info DISM DISM Image Session: PID=6588 TID=1768 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Connecting to the provider located at C:\WINDOWS\TEMP\7204F05A-B490-4940-8AB8-E4110F12B802\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Info DISM DISM OS Provider: PID=6588 TID=1768 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2020-11-25 08:23:45, Info DISM DISM OS Provider: PID=6588 TID=1768 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Connecting to the provider located at C:\WINDOWS\TEMP\7204F05A-B490-4940-8AB8-E4110F12B802\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2020-11-25 08:23:45, Info DISM Initialized Panther logging at c:\system.sav\logs\HPProgrammableKey_DISM.log
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2020-11-25 08:23:45, Warning DISM DISM Provider Store: PID=6588 TID=1768 Failed to load the provider: C:\WINDOWS\TEMP\7204F05A-B490-4940-8AB8-E4110F12B802\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2020-11-25 08:23:45, Info DISM Initialized Panther logging at c:\system.sav\logs\HPProgrammableKey_DISM.log
2020-11-25 08:23:45, Info DISM Initialized Panther logging at c:\system.sav\logs\HPProgrammableKey_DISM.log
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Image session successfully loaded from the temporary location: C:\WINDOWS\TEMP\7204F05A-B490-4940-8AB8-E4110F12B802 - CDISMManager::CreateImageSession
2020-11-25 08:23:45, Info DISM DISM OS Provider: PID=6588 TID=1768 Setting SystemPath to C:\ - CDISMOSServiceManager::SetSystemPath
2020-11-25 08:23:45, Info DISM DISM.EXE: Target image information: OS Version=10.0.17763.379, Image architecture=amd64
2020-11-25 08:23:45, Error DISM DISM.EXE: Invalid command line option: Offline image specified is the running system.
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=6588 TID=1768 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Manager: PID=7992 TID=6272 Closing session event handle 0x264 - CDISMManager::CleanupImageSessionEntry
2020-11-25 08:23:45, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2020-11-25 08:23:45, Info DISM DISM.EXE:
2020-11-25 08:23:45, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2020-11-25 08:23:45, Info DISM DISM.EXE:
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Disconnecting Provider: FfuManager - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Disconnecting Provider: VHDManager - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Disconnecting Provider: GenericImagingManager - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2020-11-25 08:23:45, Info DISM DISM Provider Store: PID=7992 TID=6272 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

 

Any suggestion would be greatly received as it works if you manually install in either via same commands in the TS.

 

Thanks in advance

1 REPLY 1

‎11-25-2020 03:45 AM

HP Recommended

Post Updated with DISM log included now

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