HPAudioSwitch.msi

[Centaur546]

While reading email this program suddenly installed with no permission from me. It was arbitrary. What is the purpose of the program and what does it do? Was it some kind of update? It shouldn't have just installed because I had 3 other updates pending my permission to install them.

[A4Apollo · Accepted solution]

Hi! @Centaur546,

Please share the product number of the PC to assist you better.

HPAudioSwitch.msi is related to HP Registration, McAfee registration, HP Dropbox offer activation, and an HP JumpStart Concierge screen with tips to help you personalize your computer and install apps.

Refer this article to know more information about HP jumpstart. Click Here

If you have audio issues with the PC. Try the steps recommended below.

Uninstall the audio drivers from the device manager on the PC and try updating the latest version of BIOS and audio drivers using HP support assistant.

Refer this article to know more information about using HP support assistant. Click Here

Please try the steps recommended below.

Go to Windows Device Manager > Sound, video and game controllers section.
In the list of audio device drivers, look for Realtek High-Definition Audio. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?).
Right-click and select Disable. The downward arrow displays on this driver, indicating it is disabled. (NOTE: At this point, you won’t be able to play any music files.)
Right-click and select Update Driver Software.
Select Browse my computer for driver software.
Select Let me pick from a list of device drivers on my computer.
You should see a window that says Select the device driver you want to install for this hardware. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6.
In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.
At the Update Driver Warning window, click Yes. You should see a confirmation window with High Definition Audio Device displayed. Click Close.
In the list of audio device drivers in the Sound, video and game controllers section, you’ll notice that the High Definition Audio Device now displays instead of Realtek High-Definition Audio.
At the prompt to reboot, click Yes.

If the issue still persists try the steps recommended below.

background intelligent transfer service (BITS) transfers files (downloads or uploads) between a client and server and provides progress information related to the transfers. If the BITS service is turned off, windows update may have problems delivering files to your computer.

Let me know if this works!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Centaur546]

This one answered my question. Thank you.