HPIA 5.3.4 404 Errors

[apowershelluser]

I have a script to handle HPIA that I run infrequently - I changed my .exe to the latest version and the logging is showing 404 errors for the same driver on two different machines.  It appears HPIA CLI tries 4 times then moves on.  The rest of the drivers have no problem

On those same machines, if I analyze and download via the GUI, the install for that softpaq comes down fine.

Computer 1 - in the office
System Model HP Z2 Mini G9 Workstation Desktop PC
OS Name Microsoft Windows 11 Enterprise
Version 10.0.26200 Build 26200

04/29/2026 03:56:46 -- Downloading 'https://ftp.hp.com/pub/softpaq/sp171501-172000/sp171664.html?hpia=5.3.4&wf=1&pid=2101164478&osv=10.0...'
04/29/2026 03:56:46 -- ERROR: https://ftp.hp.com/pub/softpaq/sp171501-172000/sp171664.html
04/29/2026 03:56:46 -- Exception (Handled): The remote server returned an error: (404) Not Found.
04/29/2026 03:56:46 -- Exception type System.Net.WebException
04/29/2026 03:56:46 -- Response status description: Not Found
04/29/2026 03:56:46 -- Response status code: NotFound
04/29/2026 03:56:46 -- Stack Trace: at System.Net.HttpWebRequest.GetResponse()
at HP.ImageAssistant.ImagePal.Common.DownloadJobHttp.GetAndSetWebResponse(String url)
at HP.ImageAssistant.ImagePal.Common.WebDownloadJob.Download(String uri, FileStream outStream, Int32 downloadProgressCount, String uriDisplayName)

Computer 2 - Remote
System Model HP Z2 Mini G9 Workstation Desktop PC
OS Name Microsoft Windows 11 Enterprise
Version 10.0.26200 Build 26200

04/29/2026 06:15:37 -- Downloading 'https://ftp.hp.com/pub/softpaq/sp171501-172000/sp171664.html?hpia=5.3.4&wf=1&pid=2101164478&osv=10.0...'
04/29/2026 06:15:37 -- ERROR: https://ftp.hp.com/pub/softpaq/sp171501-172000/sp171664.html
04/29/2026 06:15:37 -- Exception (Handled): The remote server returned an error: (404) Not Found.
04/29/2026 06:15:37 -- Exception type System.Net.WebException
04/29/2026 06:15:37 -- Response status description: Not Found
04/29/2026 06:15:37 -- Response status code: NotFound
04/29/2026 06:15:37 -- Stack Trace: at System.Net.HttpWebRequest.GetResponse()
at HP.ImageAssistant.ImagePal.Common.DownloadJobHttp.GetAndSetWebResponse(String url)
at HP.ImageAssistant.ImagePal.Common.WebDownloadJob.Download(String uri, FileStream outStream, Int32 downloadProgressCount, String uriDisplayName)

[user4765]

Seeing similar issues.  I believe it's because some of the drivers are now missing the associated .cva files which are required by HPIA when installing drivers via automation / silently. 

The drivers that we have an issue with no longer contain a .cva file when you download the associated softpaq file.

[Antradidoo]

We see similar problems with two models;
HPIA missing files on "HP EliteBook 6 G1i 14 inch Notebook A... - HP Support Community - 9650939