HPIA want internet connection in offlinemode

[valetar]

Hi,

In our organisation, we use MDT to configures computers and we launch HPIA to update BIOS and drivers.

We have an offline repository, but HPIA always want a network connection even if /offlinemode is specified.

During the master we use a local admin account that has not access to our proxy.

Is there a solution to bypass this connection ?

Thanks !

[A_Gayathri]

Hi @valetar,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[valetar]

Hi @Gaya1239

It's the HP Image Assistant Software, even in offlinemode this app wants to have an network connection. But we use a local administrator that has no access to our proxy.

Is it possible to bypass this connection ?

Have a good day too !