HPQ8001

[Emperial]

Hello, I'm going to try to be serious this time. So while I was looking at the device manager, I see the standard ps/2 keyboard driver there, and when I click it, there's a driver related to HP, which there is ACPI\VEN_HPQ&DEV_8001, ACPI\HPQ8001, and *HPQ8001. Is there any possible drivers and software for those, if there any?

[Paul_Tikkanen]

Hi:

Yes, there is a driver for that device...this one...

TITLE: HP Hotkey Support

VERSION: 5.0.27.1

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66562.exe

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted...

; For Win7 64-bit and above
[HP.NTamd64]
%DeviceDesc% = HpqKbFiltr.NTamd64, ACPI\HPQ8001

[Emperial]

I've tried running it, but it gives me an error saying that "This software is not supported on this system." Any help?

[Paul_Tikkanen · Accepted solution]

Go to the device manager.

Click on the unknown ACPI\HPQ8001 device needing the driver.

Click on the driver tab.  Click on Update Driver.

Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp66562.

Make sure the Include subfolders box is checked and see if the driver installs that way.

If it does, restart the PC.

I don't know why you got that error.

Here is the link to the driver information where it lists the supported operating systems, and W8.1 is one of them.

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66562.html

[Emperial]

 It installed without any errors. No errors or BSOD after restart. Thanks for helping me. 🙂

[Paul_Tikkanen]

You're very welcome.