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- HPSupportSolutionsFramework.exe 12.19.48.1 does it support c...

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11-27-2023 04:47 PM
Hello Community. Maybe you can help as HP does not want to.
Yep, it is correct, I am working with Laptops where the device is expired.
I don't have an issue, with the device, I have issues with the support tools.
I downloaded the HP Support Framework from the English support edition of HP.
Based on file Details it is language neutral - well it is not neutral.
I am looking for a command line parameter so that the tool talks English?
Or maybe it support an Environment parameter for setting the language.
At the moment it talks German. The keyboard is based on Swissgerman as this is where I bought the laptop.
Any ideas?
The OS talks English, so do Webbrowsers.
Thanks for your inspiration
11-30-2023 11:07 AM
Hi @matjung,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are looking for information related to your HP device software and drivers.
The support here is limited and this issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee