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Locked

‎05-03-2024 02:28 AM

HP Recommended
Product: HP Pro Tower 400 G9 PCI Desktop PC (52J89AV)

HPTAClient creates an error which leads to a critcal kernel error and a system shutdow. This happens every 2-3 days.
The HPTAClient error is:

[PSREventDataCollector].[1] Failed to get Intel PSR Log(PSR Exception). Reason: Failed to get PSR log state.

Then 2nd HPTAClient error: [PSREventDataCollector].[1] PSR Not Supported. (PSR Exception)

 

How can I stop HPTA (or HP Analytics) ? DO I need this on my desktop? If yes, why and what for ?

 

 

 

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