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02-23-2023 10:35 PM
- Every time I try to turn on my laptop, it shows me a blue death screen with a happy face and tells me that my hard drive is damaged or something. How do I fix my hard drive? I tried many things like restarting, troubleshooting but still doesn't works. Please anyone help? I really need to fix my laptop. Thanks for reading this.
02-26-2023 08:26 PM - edited 02-26-2023 08:27 PM
You're very welcome.
According to the product specs for your notebook, it comes with a 1 TB SATA 2.5" mechanical hard drive.
You have two options to replace the drive with a better performing one.
1. Replace the 2.5" mechanical hard drive with a 2.5" SATA Solid State Drive (SSD).
If you don't need 1 TB of storage space, I recommend this model:
If you want to replace it with the same storage capacity as the original, then I recommend this one:
2. Chapter 1 of the service manual indicates that your notebook has a M.2 SSD slot.
Instead of replacing the 2.5" mechanical hard drive, you can install a M.2 NVMe SSD instead, which is even faster than a SATA SSD.
Below is the link to the service manual, where you can find the drive replacement procedure for either type drive.
After you replace the drive, you can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.
Here is an info link for how to use the utility.
Since you have no operating system on the new drive you installed, you will have to use the utility on another PC, and you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media.
Your PC's product number is: 6FV98UA#ABA
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