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10-10-2016 12:55 PM
The Health Check diagnostic does not appear to be on my system. Can I download it? Is this necessary? Thank you for any help or suggestions.
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10-10-2016 01:11 PM
@TJLawson wrote:The Health Check diagnostic does not appear to be on my system. Can I download it? Is this necessary? Thank you for any help or suggestions.
Hey,
Thank you for posting.
What exactly is the "Health check diagnostics" that you refer to ? Could you elaborate ?
If this is hardware checks - here is how you can check your hardware >> http://support.hp.com/us-en/document/c03467259
HP has some good hardware checks available from BIOS/UEFI.
Best wishes,
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-10-2016 01:11 PM
@TJLawson wrote:The Health Check diagnostic does not appear to be on my system. Can I download it? Is this necessary? Thank you for any help or suggestions.
Hey,
Thank you for posting.
What exactly is the "Health check diagnostics" that you refer to ? Could you elaborate ?
If this is hardware checks - here is how you can check your hardware >> http://support.hp.com/us-en/document/c03467259
HP has some good hardware checks available from BIOS/UEFI.
Best wishes,
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
10-10-2016 01:37 PM
@TJLawson wrote:This? I am uncertain if it it a help or a hindrance...
http://support.hp.com/us-en/document/c01508207
Thank you!
It helped. 🙂
Yes, what you show is very old software and is obsolte, no longer supported/maintanced.
The new one is called HP Support Assistant > http://support.hp.com/us-en/document/c03467905
Both HP Support Assistant and the above mentioned old one are useful but not mandatory to keep/use.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013