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‎10-10-2016 12:55 PM

HP Recommended
Product: HP Notebook - 17t-x000 C
Operating System: Microsoft Windows 10 (64-bit)

The Health Check diagnostic does not appear to be on my system. Can I download it? Is this necessary? Thank you for any help or suggestions.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2016 01:11 PM

HP Recommended
@TJLawson wrote:

The Health Check diagnostic does not appear to be on my system. Can I download it? Is this necessary? Thank you for any help or suggestions.

 

Hey,

 

Thank you for posting.

 

What exactly is the "Health check diagnostics" that you refer to ? Could you elaborate ?

 

If this is hardware checks - here is how you can check your hardware >> http://support.hp.com/us-en/document/c03467259

HP has some good hardware checks available from BIOS/UEFI.

 

 

Best wishes,

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎10-10-2016 01:11 PM

HP Recommended
@TJLawson wrote:

The Health Check diagnostic does not appear to be on my system. Can I download it? Is this necessary? Thank you for any help or suggestions.

 

Hey,

 

Thank you for posting.

 

What exactly is the "Health check diagnostics" that you refer to ? Could you elaborate ?

 

If this is hardware checks - here is how you can check your hardware >> http://support.hp.com/us-en/document/c03467259

HP has some good hardware checks available from BIOS/UEFI.

 

 

Best wishes,

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎10-10-2016 01:32 PM

HP Recommended

This? I am uncertain if it it a help or a hindrance...

 

http://support.hp.com/us-en/document/c01508207

 

Thank you!

Was this reply helpful? Yes No

‎10-10-2016 01:37 PM

HP Recommended
@TJLawson wrote:

This? I am uncertain if it it a help or a hindrance...

 

http://support.hp.com/us-en/document/c01508207

 

Thank you!

It helped. 🙂

 

Yes, what you show is very old software and is obsolte, no longer supported/maintanced.

 

The new one is called HP Support Assistant > http://support.hp.com/us-en/document/c03467905

 

Both HP Support Assistant and the above mentioned old one are useful but not mandatory to keep/use.

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
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