Hello, I am still having a windows 10 HP diagnostics conflict. Is there any new updates?

[JoshuaCaleb]

The issue that I am noticing is that every once in a while, I get a pop-up message that shows an error message (I cannot recall it specifically). It is due to HP Diagnostics for windows being unable to run in the background. This issue has persisted for probably a couple of years since some specific windows 10 update. None of the windows updates have corrected this.

I have also updated the HP Support Assistant. I do think there might be a new Support Assistant version, yet I am not sure that it will correct the diagnostics problem. Previously, I was able to run a Windows-Based HP diagnostics in place of UEFI diagnostics. I did not have to leave WIndows to test the system. I would like to see if there is a way to resolve this without calling technical support since my warranty is expired. If somebody has a solution, it will be much appreciated.

[Nal_NR · Accepted solution]

Hi @JoshuaCaleb,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If you are looking for an update, kindly check this link and see if that helps. 

If that does not help, I recommend you contact phone support. 

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.