Hello, I need a Platform Configuration Restore for my HP Envy x360 16-ad0xxx. My laptop’s Feature By

[rankie70]

Hello, I need a Platform Configuration Restore for my HP Envy x360 16-ad0xxx. My laptop’s Feature Byte is missing the WLAN configuration, so BIOS is hiding all wireless options and Windows cannot turn Wi-Fi on. Symptoms: Wi-Fi adapter appears in Device Manager (MediaTek MT7922) but stays permanently Disabled No Wi-Fi toggle in Windows No WLAN/Wi-Fi options in BIOS at all BIOS and drivers are updated to the latest version HP Hardware Diagnostics say Wireless Module: PASSED Feature Byte still shows but is incorrect Updating or resetting BIOS did not restore WLAN What I need: Please regenerate the correct Feature Byte for my laptop using HP’s WNB/MPM tools and provide the Platform Configuration Restore file so I can rewrite the wireless configuration. Laptop Info: Model: HP Envy x360 2-in-1 Laptop 16-ad0xxx Serial Number:  [Edited] Build ID: 24WWPK1Z601#SABA#DABA Current Feature Byte (incorrect): 3K6b 7K7N aBap aqas awbB bVbh cAcb fPgB m9pn pqpr q6qt rV .r7 Once the WLAN value is added back to the Feature Byte, the Wi-Fi module will enable normally. Please escalate this to the team that handles feature byte regeneration / platform configuration restore. Thank you.

[Deep_World]

Hi @rankie70,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m sorry you’re going through this; I understand the concern and don’t worry I’ll help you with this.

To better understand the issue, could you please provide a few more details?

1. When did this issue start was it after a BIOS update, Windows update, or a hardware replacement?
2. Have you tried any previous Platform Configuration Restore attempts, or is this the first time requesting one?
3. Does the Wi-Fi adapter show any status at all in Device Manager (e.g., disabled, not functioning, or driver missing)?
4. Are you comfortable running HP’s diagnostic or BIOS-level recovery utilities if provided instructions?

In the meantime, here are a few steps you can try:

1. Confirm BIOS settings

• Even if WLAN is hidden, check under Device Options / Security → Built-in Device Options to see if there is any “Wireless LAN” or “WLAN Adapter” entry.
• Some BIOS updates may reset or hide certain feature byte settings.

2. Run HP PC Hardware Diagnostics UEFI

• Restart → press Esc → F2 for Diagnostics
• Run the Wireless Module Test (even though it previously passed) to confirm no intermittent hardware failure.

3. Reset BIOS to default

• If not already done, load BIOS defaults, save, and reboot. Sometimes the Feature Byte may be partially restored.

4. Check Device Manager & driver

• In Windows:
  • Right-click MediaTek MT7922 → Properties → Driver
  • Update or reinstall the driver
• Sometimes a driver reinstall can allow Windows to override missing BIOS toggles for the module.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World