cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
mangestatmelb
New member
1 0 0 0
Message 1 of 3
5,478
Flag Post

Help in Setting up SIM Card on my Elitebook

HP Recommended
Elitebook 840 G3
Microsoft Windows 8.1 (64-bit)

Can somebody help me with the Drivers / Softwares which would enable me setup the SIM card on my EliteBook 840 G3  , running on Windows 8.1 -

 

I searched through but could not get any instructions for Windows 8.1 - HP connection Manager is not compatible with 8.1 - which would have enabled me to do the config.

 

Any help is really appreciated !!

2 REPLIES 2
banhien
Level 20
Level 20
98,723 37,765 12,824 27,068
Message 2 of 3
Flag Post
HP Recommended

Hi,

 

Did you buy this option with your machine ? If yes, do you know what is the WWAN card on your machine ? It MUST have a WWAN card to be able to use SIM. SIM alone won't work. Please check Device Manager

 

(a) Go to Device Manager,

(b) Expand Network adapters

 

There are few items, one item must be one of

 

    HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module
    HP hs3110 HSPA+ Intel® Mobile Broadband Module

 

If yes again then which one ? If no, your machine does not have WWAN card.

 

Regards.

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Talha7
New member
2 2 0 0
Message 3 of 3
Flag Post
HP Recommended

If I had not a WWAN card on my elitebook g3 can I install it from hardware shop or not? 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation