Help installing BIOS update for HP Spectre x360 15t-df000

[southpaw07]

Hi, I'm getting the error message "download failure" when I try downloading the latest BIOS update, F.49 Rev.A, from the HP driver support page for my Spectre x360 15t-df000. I'm hoping a BIOS update might help with overheating and improve my laptop's performance, but the BIOS update either won't download or install correctly. HP's Install wizard says, "Download failure," and shows a tiny error box, which I can't enlarge, but I included some screenshots and the error details below. I don't understand the error message from the tiny error box except that it can't find specific System files, but I hope someone knows what it means and can help resolve this issue. When I tried manually downloading and opening the BIOS file, the installation started, but it didn't go through the complete installation process. I never received any error message, so I'm unsure why the installation couldn't be completed. Does anyone have a direct link to the HP BIOS update, or does anyone know how to fix the download and install failure?

I appreciate any help. Thanks!Selected Download now and then received the error message in the picsError box- see bottom of my message to see the entire details of the error message from the error box.

Details of error from the small error box:   I hope it's helpful. 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at SolutionsFrameworkService.HPDIA.Views.frmMain.lnkDownloads_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9290.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
HPDIA
    Assembly Version: 3.1.18.3
    Win32 Version: 3.1.18.3
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Modules/HPDIA.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9256.0 built by: NET481REL1LAST_B
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9282.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9297.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9282.0 built by: NET481REL1LAST_C
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.8.9032.0 built by: NET481REL1
    CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
HPSFReport
    Assembly Version: 8.17.4.1
    Win32 Version: 8.17.4.1
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Resources/HPSFReport.exe
----------------------------------------
OCFResultAdapter
    Assembly Version: 1.1.1.0
    Win32 Version: 8.17.4.1
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Resources/HPSFReport.exe
----------------------------------------
Serilog
    Assembly Version: 4.0.0.0
    Win32 Version: 8.17.4.1
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Resources/HPSFReport.exe
----------------------------------------
Serilog.Sinks.Console
    Assembly Version: 6.0.0.0
    Win32 Version: 8.17.4.1
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Resources/HPSFReport.exe
----------------------------------------
Serilog.Sinks.File
    Assembly Version: 6.0.0.0
    Win32 Version: 8.17.4.1
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Resources/HPSFReport.exe
----------------------------------------
System.Diagnostics.DiagnosticSource
    Assembly Version: 8.0.0.1
    Win32 Version: 8.17.4.1
    CodeBase: file:///C:/Program%20Files%20(x86)/HP/HP%20Support%20Framework/Resources/HPSFReport.exe
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

[Kuroi_Kenshi · Accepted solution]

Hi @southpaw07,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding BIOS update!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try the following trouble shooting steps:

Download the BIOS Update Manually

1. Go to the HP Software & Driver Downloads.
2. Enter Spectre x360 15t-df000 as the product name or select it from the list.
3. Navigate to the BIOS section and look for BIOS version F.49 Rev.A.
4. Click Download and save the file (should be a .exe file).

Run the BIOS Update as Administrator

1. Right-click the downloaded file and select Run as administrator.
2. Follow the on-screen instructions carefully.
3. Ensure your laptop is plugged in to avoid power interruptions.
4. If the update process completes successfully, your laptop will restart automatically.

Try Updating the BIOS from USB

If the installation doesn't work normally, you can update the BIOS using a USB recovery method:

1. Format a USB flash drive (FAT32 format).
2. Run the downloaded BIOS file and select Create a Bootable USB Drive when prompted.
3. Restart your laptop and enter the BIOS (press Esc repeatedly during startup, then press F10 for BIOS Setup).
4. Look for the BIOS Update option and choose the USB drive.
5. Follow the instructions to install the update.

Reinstall HP Support Assistant

If you prefer using HP Support Assistant but it fails to download:

• Uninstall HP Support Assistant from Control Panel > Programs and Features.
• Restart your PC.
• Download the latest version of HP Support Assistant from HP’s official site and try again.

Let me know if you need help with any of these steps! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[southpaw07]

Hi Kuori, thank you for the help, and I'm sorry for the delayed response. So it initially didn't work when I manually downloaded the HP BIOS file and ran it as an administrator, even when I tried disabling Norton Antivirus and turning off Windows Security. The installation process of the BIOS file would end abruptly before completing installation. However, once I deleted Norton Antivirus and turned off Windows Security, the BIOS file installation completed successfully, and my computer restarted and updated the BIOS, so it turned out that my Antivirus software interfered with the BIOS update. Thanks again for your help. 

- Morgan