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HP Recommended
HP 15s Ryzen 3 Dual Core 3250U -15s-GR0012AU Laptop
Microsoft Windows 11

Please help me to activate the preloaded Microsoft Office Home and Student 2019 on my new Windows 11(upgraded) - HP 15s Ryzen 3 Dual Core 3250U - 15s-GR0012AU Laptop.

I brought this product from Flipkart . The link is : HP 15s Ryzen 3 Dual Core 3250U - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) 15s-GR0012AU Laptop Rs.4...

1 REPLY 1
HP Recommended

@Saheli 

 

Welcome to the HP Community.

 

The only indication I found for this model that relates to "Office" software:

 

35K35PA HP Laptop 15s-gr0012AU

Software - Productivity & Finance1 month trial for new Microsoft 365 customers

 

 

Activation requires a license - the license for Microsoft software comes from Microsoft.

 

Things that are Microsoft / Office

 

Microsoft 365 / (formally) Microsoft Office is a licensed product controlled and owned by Microsoft.

We can help to the extent of providing information to help you understand your options.

 

 

Microsoft Office - Product and License Information 

 

Open and Read

 Microsoft - Activate Office

 

Activate Office using the Activation wizard

Includes “Activate after reinstalling or moving Office”

 

Installation and License Key Options

 

Some of the ways to “get” Office Software:

 

  1. Trial Software that comes with the computer. 

 

An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

 

  1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

 

  1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

 

  1. Purchase Office separately from Microsoft or other merchant.

 

Documentation / Website / How-to Instructions

 

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

 

Purchase / Repair Options and Life without Office

Microsoft Office Products - Choose your Office

 

Microsoft - Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

 

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

 

Life is possible without Office

5 free open source alternatives to Microsoft Office

 

Yeah, but - My situation is different, special, not covered, impossible

If you purchased your computer from HP,

Please contact HP Support

Why?

Our Community simply cannot address Microsoft license issues – we are a peer-to-Peer user group.

 

Resources / References

 

HP Laptop 15s-gr0012AU Product Specifications

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP 15-gw0000 Laptop PC (Series 1E420AV) 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.