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01-04-2022 01:35 PM
Product: HP 15s Ryzen 3 Dual Core 3250U -15s-GR0012AU Laptop
Operating System: Microsoft Windows 11
Please help me to activate the preloaded Microsoft Office Home and Student 2019 on my new Windows 11(upgraded) - HP 15s Ryzen 3 Dual Core 3250U - 15s-GR0012AU Laptop.
I brought this product from Flipkart . The link is : HP 15s Ryzen 3 Dual Core 3250U - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) 15s-GR0012AU Laptop Rs.4...
1 REPLY 1
01-04-2022 02:23 PM
Welcome to the HP Community.
The only indication I found for this model that relates to "Office" software:
35K35PA — HP Laptop 15s-gr0012AU
|Software - Productivity & Finance||1 month trial for new Microsoft 365 customers|
Activation requires a license - the license for Microsoft software comes from Microsoft.
Things that are Microsoft / Office
Microsoft 365 / (formally) Microsoft Office is a licensed product controlled and owned by Microsoft.
We can help to the extent of providing information to help you understand your options.
Microsoft Office - Product and License Information
Open and Read
Includes “Activate after reinstalling or moving Office”
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Documentation / Website / How-to Instructions
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Purchase / Repair Options and Life without Office
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Life is possible without Office
Yeah, but - My situation is different, special, not covered, impossible
If you purchased your computer from HP,
Please contact HP Support
Our Community simply cannot address Microsoft license issues – we are a peer-to-Peer user group.
Resources / References
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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