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01-04-2022 01:35 PM
Please help me to activate the preloaded Microsoft Office Home and Student 2019 on my new Windows 11(upgraded) - HP 15s Ryzen 3 Dual Core 3250U - 15s-GR0012AU Laptop.
I brought this product from Flipkart . The link is : HP 15s Ryzen 3 Dual Core 3250U - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) 15s-GR0012AU Laptop Rs.4...
01-04-2022 02:23 PM
Welcome to the HP Community.
The only indication I found for this model that relates to "Office" software:
35K35PA — HP Laptop 15s-gr0012AU
Software - Productivity & Finance | 1 month trial for new Microsoft 365 customers |
Activation requires a license - the license for Microsoft software comes from Microsoft.
Things that are Microsoft / Office
Microsoft 365 / (formally) Microsoft Office is a licensed product controlled and owned by Microsoft.
We can help to the extent of providing information to help you understand your options.
Microsoft Office - Product and License Information
Open and Read
Activate Office using the Activation wizard
Includes “Activate after reinstalling or moving Office”
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Documentation / Website / How-to Instructions
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Purchase / Repair Options and Life without Office
Microsoft Office Products - Choose your Office
Microsoft - Office Products Troubleshooting
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
Microsoft - Uninstall Office from a PC
Life is possible without Office
5 free open source alternatives to Microsoft Office
Yeah, but - My situation is different, special, not covered, impossible
If you purchased your computer from HP,
Please contact HP Support
Why?
Our Community simply cannot address Microsoft license issues – we are a peer-to-Peer user group.
Resources / References
HP Laptop 15s-gr0012AU Product Specifications
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP 15-gw0000 Laptop PC (Series 1E420AV)
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The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
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Question / Concern Answered, Click "Accept as Solution"