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Kana_Anamor7-20
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Help me pls.

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HP ENVY x360
  • What happens when my laptop's screen goes black as soon as i open it and it also won't turn off?
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Riddle_Decipher
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@kana_Anamor7 Here's what you need to do, to identify the issue and resolve it accordingly:

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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