Help me with the drivers

[Tony_Boy]

Hi, i just set up a windows 7 on my HP lappy and i'm trying to identify the drivers but can't find the right ones i tried some driver tools they ain't helped me anything, thanks.

Here are the ids for the drivers that missing

Display adapters: ( 2 drivers missing )

1.Standard VGA Graphics

PCI\VEN_1002&DEV_6841&SUBSYS_17F4103C&REV_00
PCI\VEN_1002&DEV_6841&SUBSYS_17F4103C
PCI\VEN_1002&DEV_6841&CC_030000
PCI\VEN_1002&DEV_6841&CC_0300

2.Standard VGA Graphics

PCI\VEN_8086&DEV_0126&SUBSYS_17F4103C&REV_09
PCI\VEN_8086&DEV_0126&SUBSYS_17F4103C
PCI\VEN_8086&DEV_0126&CC_030000
PCI\VEN_8086&DEV_0126&CC_0300

--------

Other devices:

1.Base System Device (2 of them same IDS)

PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17F6103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

2. PCI Simple Communication Controller

PCI\VEN_8086&DEV_1E3A&SUBSYS_17F6103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_17F6103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

3. Universal Serial Bus (USB) Controller

PCI\VEN_8086&DEV_1E31&SUBSYS_17F6103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_17F6103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

4. Unknown device

ACPI\HPQ6000
*HPQ6000

[Paul_Tikkanen · Accepted solution]

Hi:

You need these drivers...

For the two graphics adapters, this driver installs both.

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57199.exe

Base System Device:

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

PCI Simple Communication Controller:

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63661.exe

Universal Serial Bus (USB) Controller:

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60825.exe

 Unknown device:

https://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

[Tony_Boy]

Thanks Paul for the help all the drivers has been installed, but i have one more question for the graphic drivers, as i can see my screen when i move any window or any program it looks like screen flickering a bit means it doesn't move fast i have refresh rate is 60 hz. Here i recorded a little bit its like flashing and flickering when i move slowly

recorded as a gif:

[Paul_Tikkanen]

You're very welcome.

If you click to expand the display adapters device manager category, and you see both the Intel and AMD graphics adapters installed and working properly, unfortunately, I wouldn't be able to help you with that issue and I recommend that you start a new post.

[Tony_Boy]

As i searched here it seems like BIOS issue, could you sugguest me lastest BIOS for my system? if not thanks for the helping i will accept this post as a solution.

[Paul_Tikkanen]

Hi:

This is the latest BIOS update that HP has for your notebook...

F.68    May 14, 2019

https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96086.exe

Fix and enhancements:
- Enhancement to address security vulnerabilities CVE-2018-12126, CVE-2018-12127, CVE-2018-12130.

I don't see anything in any of the previous BIOS release notes under the revision history section, that fix any graphics issues either.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-4540s-notebook-pc/5229455/swIt...